Stanley has issued a recall warning on roughly 2.6 million of their products. More specifically, the “switchback” and “trigger action” models. Customers have voiced their concerns regarding the safety of these cups, as dozens of unhappy customers have suffered burn injuries since purchasing these specific products.
“I feel like people just buy these bottles because it seems to be the popular choice among many, but it’s important to be informed of the downsides of the product, especially considering how it may personally affect you.” Says Lyla Squire, a freshman. “I honestly would not like to invest my funds into a faulty product that goes against its one purpose: securing your drinks.”
The exact problem here seems to be the lids. Customers have been receiving cups with loose lids. Stanley’s stainless steel cups are designed to effectively hold and retain the temperature of both hot and cool liquids. According to reviews, these products are able to either keep drinks cold for up to eleven hours or keep them hot for seven hours, which is convenient for users, but not when the bottle itself is defective.
The recent recall is said to apply to “all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States” between June 2016 and this month, according to a statement made by the Consumer Product Safety Commission. This really puts the large number of 2.6 million into perspective. Initially, it seems difficult to imagine, but this timeline helps. According to the Consumer Product Safety Commission, it would seem as though this defect has been present in a variety of bottles dating all the way back to 2016, eight years ago. Countless people buy these products daily, which is why it is so astonishing that this issue has gone undetected for such a long period of time.
So far there have been 91 reports worldwide of the lid detaching, resulting in 38 burn injuries and 11 people needing medical attention. Because these products were sold with loose lids, storing any sort of hot liquid within them has become a huge danger.
“I think that honestly products should be inspected closer and tested before being sold, especially at massive [quantities], so issues like this do not occur, especially a brand that’s so popular and specifically made for hot/cold liquids.” Says Isabella Davalos, a sophomore at Coral Glades. “It is just crazy to think of, especially since so many of my friends have Stanleys.”
Since the recall, Stanley has encouraged customers who have received these broken lids to reach out and ask for a replacement lid, free of charge. Stanley can be contacted toll-free at 866-792-5445 from 8 a.m. to 5 p.m. Eastern time Monday through Friday, or online at www.Stanley1913TMrecall.expertinquiry.com.
